Wednesday October 15 2008
Information Technology Central Services at the University of Michigan
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Data Network & Internet

  • Backbone
  • Cable Modems
  • Cabling & Circuits
  • Data Center Network Attachment
  • Departmental Networks
  • DHCP
  • Northwood Network Service
  •  
  • Field Service Unit
  • High-Speed Internet Service Options at Your Residence
  • Network Operations Center
  • Wireless
  • VPN
  • Related Links
  • Backbone

      The UMnet Backbone Network interconnects numerous networks and facilitates collaboration between users of those networks.

      On-Campus Backbone Connections
      Provides a LAN attachment to an interconnecting Backbone for departments on the University of Michigan-Ann Arbor campus.

      Off-Campus Backbone Connections
      Provides an attachment to the UM FDDI Backbone for off-campus LANs for departments of the University of Michigan-Ann Arbor campus. Connections such as T1 and ISDN are available.

      U-M Backbone Interconnect Network Connections
      The UMBIN provides an attachment for the primary backbones on the Ann Arbor campus. The UMBIN attaches the backbones to each other and to the Internet.

      Internet2

    Cable Modems

      Through ITCom, the University of Michigan has established a billing arrangement with two cable companies for their cable modem service: Comcast and Charter Communications. This arrangement allows U-M departments to pay for cable modem service for their faculty or staff using an internal account. The arrangement does not include scheduling an installation, performance, or repair/outages.

    Cabling and Circuits

      Coaxial Cable

      Fiber Optic Cable
      Access to interbuilding fiber can be acquired by renting access to ITCS's extensive fiber plant and/or having intrabuilding fiber installed.

      Station Cable
      Installation of station cables in virtually any campus location, for use by voice and/or data services. This will be needed if there isn't a communications outlet in a location where service is required.

      Circuits
      ITCom installs and maintains many various circuits for use by departmental data network and telephone services.

    Data Center Network Attachment

      Data Center Network Attachment
      Units may install and operate their own machines in the Arbor Lakes data center. Access to the space is provided by ITCS/UMCE. Machines in the data center attach to an ITCom LAN which is attached to the UMnet backbone. ITCom leases attachments to this local area networkto UM units.

    Departmental Networks

      LAN Installation & Upgrade
      This is a Local Area Network (LAN) installation service. ITCom installs shared, switched and fast ethernets. Look at this if you want to build your own departmental LAN or need an upgrade.

      Maintenance & Repair - Service Agreements
      Through this service a department can have their network maintained. ITCom will first benchmark a departmental network and then maintain it so it continues to function at that level. Software upgrades to hardware, monitoring and hardware repair are included. Hardware upgrades are not included.

      Network Evaluation & Benchmark
      This service evaluates the state of a departments LAN. Recommendations can then be made to bring the network up to a healthy state.

    DHCP (Dynamic Host Configuration Protocol)

      This is a service that allows machines to get their IP addresses and other information assigned by the network themselves rather than having to have this done manually by a person. Basically, it allows a network administrator to attach a computer to a U-M network and then have that computer figure out its own configuration for connecting to the Internet automatically.

    Northwood Network Service

      IT Communications provides the Northwood DSL Network Service for residents of the University's Northwood complex (Northwood I-V).

    Field Service Unit

      If you have questions regarding a current or upcoming project, you can contact the appropriate ITCom Field Coordinator. They can address your concerns related to the installation of voice, video, and data service.

    High-Speed Internet Service Options at Your Residence

      For students living in University Housing, the University provides high-speed Internet access in residence halls via ResComp, and in Northwood Apartments via the Northwood DSL Network Service.

      Students, staff, and faculty members who live in group houses or in private residences can obtain high-speed Internet access through any of a number of commercially available Internet service providers.

    Network Operations Center (NOC)

      The Network Operations Center (NOC) is comprised of a team of network specialists who monitor networks, including UM backbones and departmental LANs, and provide first-level troubleshooting for customers' networks 24 hours a day, 365 days a year.

    Wireless

    VPN

      U-M Virtual Private Network
      The U-M VPN is available to all University of Michigan students, faculty, and staff who have a valid U-M uniqname and umich password. It provides an encrypted VPN for all network computing needs.

    Related Links