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Faculty & Staff Telephone Rates

Overview

Monthly Recurring Charges One-Time Charges

Telephone Line

The monthly line charges below are for telephones using the standard University system (SL-100 Switch). For Voice-over-IP (VoIP) or Centrex Line charges, see Voice-over-IP (VoIP) Rates or Centrex Telephone and Data Line Rates. For line installation rates, see Line Installation/Activation Rates.

Service Billing Code Monthly Charge
Standard Line
Regular telephone line with these standard features:
  • Call Forward
  • Call Hold
  • Call Park
  • Call Transfer
  • Caller ID—Name and Number
  • Consultation
  • Last Number Redial
  • Message Waiting Indicator
  • Ring Again
  • Three-Way Conference
or Fax/Modem line with Cutoff on Disconnect
LN-REGL $15.05
Automatic Call Distribution (ACD) Line    
Lead Directory Number LN-ACDD $15.05
Each Additional Directory Number Line Routed to an ACD Group (Excluding 800 numbers which are billed by the long distance company) LN-ACD2 $15.05
Agent ACD Line LN-ACDA $15.05
Supervisor ACD Line LN-ACDS $15.05
Agent Personal Line LN-ACDP $9.70
Supervisor Personal Line LN-ACDC $9.70
(See also ACD and Symposium at Telephone Feature Rates)
Bridged Line    
Bridged line—first appearance LN-BLM $15.05
Bridged line—second and third appearances LN-BLA $3.80/line
Dedicated Meet-Me Conference Phone Line LN-MMCL $70.40
Internal Line    
Internal line—main or primary line on set LN-REGL $15.05
Internal line—additional line on an electronic set LN-INTL $7.55
($0.00 as of 7/1/2010)
Multiple Appearance Directory Number (MADN) Line    
MADN line—as the main or primary line on an electronic or personal set LN-REGL $15.05
MADN line—each additional appearance on electronic set LN-INTL $7.55
(See also MADN at Telephone Feature Rates)
Private Business Line   Outside vendor monthly line and call usage charges + $8.00/month handling charge for rebilling non-ITCom services
Suspended Line LN-SUSP $9.05/line
(Includes monthly set maintenance charge)
800 Service (Forwarding to a University line)  
  • Incoming Domestic call charges $0.02/minute
  • Incoming Canadian call charges $0.12/minute
Courtesy Phone Line LN-COUR $15.05
Elevator Phone Line LN-ELEV $15.05
Emergency Phone Line LN-EMER $15.05

Equipment Maintenance

There is a monthly maintenance charge for electronic and VoIP telephone sets. See Telephone Sets and Accessories for specific charges.